How Destinations and Hotels Can Meet Consumer Cravings and Rise to the Top on 23 April 2019 By Taylor Cunningham, Insights Manager at Sterling-Rice Group and Paris Hogan, Associate Strategist at Sterling-Rice Group ler mais
Experience Matters: 3 Ideas For Hotel Brands on 7 August 2018 Customer experience has become one of the most important factors in the travel industry. Hospitality marketers have predicted it will takeover price and product as the key brand differentiator by 2020. ler mais