Havas CX helia is the London customer engagement agency, of Havas CX, based in London’s Kings Cross as part of the Havas Village - combining data, technology, strategy and creativity to deliver meaningful engagement between brands and people, across the entire length of the customer journey.

Havas CX is Havas’ international network has 18 agencies in 18 countries dedicated to delivering meaningful experiences across the entire customer journey.

Organised under a common structure, governance, methodology and mission, we have more than 1,200 CX specialists globally and combine the power of rich insights, user-centric technology and experience-led design to transform business performance for our clients and partners.

At Havas we are committed to building a diverse culture where everybody feels they belong, can be themselves, thrive and grow. 

We operate:

• Under one P&L, as a private company
• With one shared way of working and leadership
• With one single mission across our group

To make a meaningful difference to the brands, businesses and the lives of the people we work with.

This means:

1. We make a meaningful difference to the brands we work with because we change their story and put purpose at the heart of the agenda
2. We make a meaningful difference to business because we are results oriented, and our ideas change fortunes
3. We make a meaningful difference to the people we work with because we rethink the relationship to build effective partnerships, and we bring positivity and energy to everything we do
4. We are unlike other big agency groups

We see ourselves as smart, agile, and innovative, with top-quality talent at our core. Our simplified brand structure, with fully integrated specialists operating off a consistent technology stack, allows us to provide big agency resources with an entrepreneurial agency feel.

We are part of Vivendiand have an unparalleled access to entertainment and culture

Havas is the only agency that is part of an entertainment company, not a marketing organisation. Vivendi is the majority stakeholder of Havas, putting our agencies at the epicenter of entertainment, content, technology, and vertical distribution.

Unlike any other Global Agency, our partners are no longer exclusively advertising companies but music labels, gaming companies, live event organisers, TV networks, film studios and video distribution platforms. 

The Havas Group, founded in 1968, is one of the most integrated advertising and communications networks globally, with a talent pool of 20,000+ across 100 countries.

Headquartered in Paris, we operate through our three business units, Havas Media Group, Havas Creative Group and Havas Health & You to optimise synergies and further reinforce Havas’ position as the most integrated of all of the major holding companies. Globally within our Creative Group also sits our newly created CX network and our global production hub Havas Studios.

We operate under one P&L as a private company, with one shared way of working and leadership, and with one single mission across our group.